If you have a query, check here first. If your question is not covered, you can email us or call 131 500.

What is a bike shed?

A bike shed is a free shared bike parking compound located near the entrance of key transport interchanges. It has the capacity for parking 20-50 bicycles at a time, depending on the size of the shed.

Who can use bike sheds?

Anybody with a linked Opal card can use a bike shed. Bike sheds are installed to make it more convenient to ride a bike to an interchange and catch public transport.

How do I access a bike shed?

Before you can park your bike in a bike shed, you need to REGISTER ON THE BIKELOCKERS.COM.AU WEBSITE, link your Opal card and accept the bike shed terms and conditions. Once your Opal card is linked, you can use it to access any bike shed at any convenient location. Please allow one (1) business day for your shed access to be activated. Then simply tap in to enter a bike shed.

Do I need an Opal card with activated bike shed access to exit a bike shed?

Yes, you need an Opal card with activated bike shed access to tap out and exit the bike shed as there is an electronic reader installed inside all bike sheds. This is to reduce unauthorised access and tail-gating. Link your Opal card now and accept the bike shed terms and conditions. Please allow one (1) business day for your shed access to be activated.

What do I do if I have trouble entering or exiting a bike shed?

If you have trouble entering or exiting a bike shed, please call 131 500.

How much does it cost to use a bike shed?

Bike sheds are free of charge. You can access any bike shed as long as you have a linked Opal card. No cash will be deducted from your Opal account.

Is there a bike shed near me?

TfNSW is progressively installing bike sheds at key transport interchanges. See if there's one near you.

How do you decide where to put bike sheds?

It's an ongoing process. Bike shed and bike locker locations are determined based on customer demand.

Can I make a suggestion for a new bike shed?

If you would like to suggest additional facilities at either existing or new locations, please email us with the following details:

• Transport interchange
• Your name
• Your address
• Contact phone number
• Contact email address

Can I access a bike shed if I already hire a bike locker?

Yes, you can access a bike shed at no additional cost if you already hire a bike locker. Simply link your Opal card. and agree to the terms and conditions. Please allow one (1) business day for your shed access to take effect.

If you would like to transfer from a bike locker to a bike shed, just follow the steps below:

1. Link your Opal card.
2. Cancel your bike locker hire.
3. Return your bike locker key.

Your key deposit and remaining hire period will be refunded to you minus a 2 month withholding fee as per the bike locker terms and conditions.

Is my bike safe inside a bike shed?

Bike sheds are generally installed in areas of high visibility with CCTV surveillance and all-night lighting.

They are accessed electronically only by customers once they link their Opal card number on this website.

Bike racks are provided inside the sheds, and bikes must be locked to a rack with your own bike lock at all times as part of the bike shed terms and conditions.

However, there is no guarantee against theft or vandalism of your bike or property inside a bike shed. TfNSW is not liable and will not reimburse the loss or damage of any property kept inside bike sheds. If you are planning to park expensive bikes and equipment inside a bike shed, we recommend that you add these items to your personal insurance cover.

What happens if my bike or property is stolen or damaged inside a bike shed?

There is no guarantee against theft or vandalism of your bike or property inside a bike shed. TfNSW is not liable and will not reimburse the loss or damage of any property kept inside bike sheds. If you are planning to park expensive bikes and equipment inside a bike shed, we recommend that you add these items to your personal insurance cover.

Please report any attempted or successful theft or vandalism to TfNSW as soon as you become aware of it, and assist with any investigations or court action.

What do I do if my Opal card is lost or stolen?

You must report any lost or stolen Opal card to Opal Customer Care as soon as you become aware of it. Please advise TfNSW Bike Locker Administration if you have reported your Opal card lost or stolen to Opal Customer Care and delete your Opal card number from the Transport Bike Parking website immediately.

You must not allow anybody else to use your Opal card to access a bike shed.

Who do I contact for further assistance?

If you have any further questions or require additional assistance, please email us or call 131 500.

What do I do if I have a complaint?

If you have any complaints with the service you receive in relation to bike sheds, please email bike&Ride@transport.nsw.gov.au.

Useful links

• Opal Home
• Bike riders
• Cycleway Finder
• BicycleNSW
• Sydney cycleways website
• Road Safety for cyclists
• Bicycles on public transport in NSW
• Bureau of Transport Statistics - bicycles
• TransportInfo - Secure Bike Lockers
• Active transport planners toolkit
• Transport Access Program
• Roads and Maritime Services road projects - bicycles
• Premier's Council for Active Living